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(c) 2001 -
I. Cartiant -
Sysoft
Process analysis
High level
Identify the basic business processes :
marketing –
sales -
manufacturing-
distribution-
support…
Mid level
Analyze each high level process…
Specific analyses («
as is
»
and «
to be
»)
Case studies : order entry, purchase request,
MRP…
Detailed analysis (flowchart)
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